What can I expect from the initial nutrition consult?
Much of our first session will be spent getting to know your health status, eating habits and nutrition concerns for you and/or your child. We’ll discuss what you hope to achieve through nutrition counseling and together come up with personalized goals, as well as discuss our recommendations for getting you to them. Depending on what you need and how much time we have, we may provide meal planning strategies, food suggestions, nutrition education, supplement and/or lab testing recommendations. Lastly, we’ll make a plan for follow-up appointments. Sustainable changes are a marathon and not a sprint and we find the most success with our clients when we build on goals over time. Every nutrition situation and concern is unique and if you have particular questions regarding yours, schedule a free phone call with us by using our online scheduler.
How do I prepare for my initial nutrition consult?
Once you have scheduled your initial nutrition consult (either by calling or using our online scheduler) you’ll receive an email from NW Pediatric and Family Nutrition that requires you to “opt-in” to receive intake forms via email from our Kalixhealth documentation program. This is a HIPAA security step. Once you have opted in, you’ll receive our online intake form, medical release/HIPAA form, and payment/insurance agreement form. We do like to receive these completed forms prior to your appointment to give us a chance to review and will allow us more time on our appointment together. You can open and close these forms as many times as needed prior to sending and the information you completed will be saved.
Other helpful (but not required) information to bring with you includes the report from your most recent doctor’s visit, pediatric growth charts, any recent lab results, 3-day food log, and bottles of nutrition supplements regularly taken. You can ask your child’s pediatrician to fax us medical records and growth charts to 844-657-6439.
Will health insurance cover nutrition counseling?
Many health insurance plans cover nutrition counseling, either as treatment of a health problem or as part of your preventative health benefits, and often at no cost to you. It is your responsibility to verify what your plan does or does not cover, and what your portion of the cost will be. We do offer a script to use when calling to check benefits to make sure you’re asking the right questions. If your insurance plan doesn’t have a nutrition benefit, we do offer a self-pay rate that needs to be paid the day of service. Feel free to ask about packages to receive a larger discount. View our insurance and rates page for more information on the insurance companies we’re contracted with.
I’m not in Portland or Vancouver… can I still work with you?
Yes! We offer virtual appointments (also called telehealth or telemedicine) where we meet online, similar to Skype but a secure HIPAA approved virtual conference room. Be sure to check your benefits if you are interested in telehealth services. We are licensed to provide telehealth services in OR, WA, CA, AZ, CO, MI, MO, NJ, TX & VA.
COVID-19 Update: We are currently only seeing clients virtual using our telehealth platform. We are attempting to stay in contact with insurance companies on their policy to continue to allow virtual sessions. We expect to be back in the office late July for limited in-person sessions and will have an established office policy at that time. If you’re not sure if your insurance company will cover virtual, use this cheat sheet to verify.